Granada can handle specific CRM functions for clients or handle the entire customer lifecycle from acquisition to support to retention. Granada is unique in that we take a true “blank canvas” approach in working with clients on the partnership design and implementation.
The most cutting edge customer experience applications are naturally best deployed in small environments. Not every client wants a 100 FTE sandbox to test or adopt new channels and customer contact types. Granada’s passion is helping clients meet their strategic objectives regardless of deal size.