A Customer Support Framework Tailored to Your Business
Granada works like this… we meet individually with you to co-design a customer service framework whose DNA is composed not only of efficient models and research, but also shapes a unique profile for your company. Whether you’re an advertising agency, a hospitality hub looking to increase the communication with your customers, or an insurance company handling some of life’s more unexpected events, Granada offers a customer support delivery model tailored to you in the following ways:
Here‘s How We Do What We’re Really Good At
The caring group of professionals here at Granada are more than service providers, we consider what we do an art and each opportunity to work with you a blank canvas. That passion for creating one-of-a-kind systems that work regardless of scale is what excites us the most and why our workday doesn’t start at nine and end at five.
We offer both Hispanic specialized and English boutique contact center services. Some clients partner with Granada to improve their Hispanic support capabilities, while other clients capitalize on Granada’s sculpted platform for high touch, high quality English solutions.